1. Identify bottlenecks in our processes
2. Develop close professional and some times personal relationships with the other employees
3. Try to tackle the hardest problem that nobody else wants to
4. Solicit and share best practices
5. Keep track of emerging trends and inform others
6. Connect other employees with new opportunities
7. Connect employees with other people that can offer them advancement
8. Don't focus on taking credit focus on overcoming the challenges and obstacles
9. Think about ideas that help other employees overcome their own challenges
10. Show interest in what makes the most difficult and problematic employees tick
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