How to stay calm and professional in Sales Meetings

When the meeting is not going as you'd like and your client is being super irritating.

1. Don't let your responses get emotional - rise above it and count to 10

2. Walk away - Practise the "Take Away" - It's not for everybody

3. Stay sweet - be the bigger person - Smile

4. Remember - The customer is ALWAYS right!! My dad was a "mom & pop" grocer in a small community in the 1960's and he swore by this statement. You would never have convinced him otherwise.

5. Ask more questions - practise repeating what they just said, back to them. It makes them feel heard.

6. Don't automatically text a resonse if your blood pressure has been raised by a client for whatever reason. Thank them and put the phone down until you calm down and can think more about your response.

7. Focus on the positive

8. Having a game plan helps

9. Use deep breathing techniques

10. Make sure you are prepared