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Have your client complete all their paperwork before you start building their product.
This can be time consuming, but clients love it and it makes you look professional. Take meeting notes on a formal agenda document and then after the meeting send them a wrap up summary of the meeting with 'homework' and attach the agenda.
Upload the recordings to a Sharepoint/GDrive folder for the client to reference
Take notes and upload them to the folder for next year's program.
Repeatable routine. Your project does not need a lot of bells and whistles. I needs function as designed aka be easy to use and then provide the clients with results in a simple fashion.
Remove any unnecessary people from your project. They will spend time talking, wasting your time.
Give you customer a change to provide you with feedback. Even if you shut down all of their feedback.
How you can streamline this process even more. There are always ways to make a project go faster and easier.
If you can do something right then and there do it. Do not put it off. Your To Do list will get way too long.
Respond to your clients on the day that they email you. People get upset if they you are ignoring them.
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