1. Never Split the Difference by Chris Voss
2. Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan
3. Crucial Confrontations by Kerry Patterson, Joseph Grenny, Ron McMillan
4. Verbal Judo by George J. Thompson PhD
5. How to have impossible conversations by Peter Boghossian and James Lindsay
6. Rethinking Narcissism by Dr. Craig Malkin
7. Negotiating the nonnegotiable by Dan Shapiro
8. Difficult Conversations by Douglas Stone, Bruce Patton, et al.
9. The No Asshole Rule by Robert I. Sutton PhD
10. HBR Guide to Dealing with Conflict by Amy Gallo
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