10 things I learned from Age of Invisible Machines
Age of Invisible Machines A Practical Guide to Creating a Hyperautomated Ecosystem of Intelligent Digital Workers Robb Wilson with Josh Tyson
1. hyperdisruption
hyper disruption, where entire industries will be reimagined on a regular basis.
2. Key takeaways at the end of each chapter are a great idea but
Navigating to them on the Kindle device on my iPhone was pretty tedious so I will probably just read the chapter instead. For a paper book, it would be awesome.
3. One of the authors started a UX magazine
"the missing link in the creation and widespread adoption of strategies for achieving hyperautomation is a scalable interface." "combination of three key technologies: conversational user interfaces, composable architecture, and no-code rapid application programming."
4. Voice interaction and conversational interaction will continue to become more useful
I noticed this in my personal use. If I have to write a quick email, I gravitate towards my phone because the voice recognition is so good. Also for making posts on note PD!
5. Microsoft is building their operating system business around teams
I had not really considered this, but it is true. My company uses teams and you are starting to be able to do everything inside of teams. You can edit documents, share documents, and if your voice recognition is working, you can do quite a bit with just your voice.
6. Hyperautomation
"better-than-human experiences" where the AI can sequence actions to deliver better results than a human". "hyperautomation your ecosystem moves from being app-based and limited in scalability by disparate graphical user interfaces to skills- and functionality-based, with a unifying conversational interface connecting everything."
7. Ant is a Chinese banking and payment company that was built as an AI first organization
They currently have a half billion customers and use AI for almost every aspect of their business.
"After just four years in business, Ant Group was worth roughly half as much as the world's most valuable financial services company, despite having one-tenth of the staff. This is the power of hyperautomation."
8. Think of an automation system instead of automating one problem at a time
"automation as a framework for solving complex problems, it becomes far more flexible and applicable. Variety can solve complexity."
9. “Social Credit” scores are here to stay
In China they are controlled by the government. In other parts of the world you are rated as a participant in eBay or Uber with a star rating. This has lots of dystopian overtones but if you are a good egg I guess it could work out well.
10. The anonymity built into the internet was originally a feature, now it has been abused by trolls and scammers. The author sees the disappearance of privacy as a good thing because it builds a genuine community.
This guy must be from California...
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