10 ways to avoid the word "sorry" in corporate communication

I have this word in the corp environment, but I'm still using it too much, maybe because of my Canadian roots. I read that it demonstrates your weakness. Never thought this way until I read that :)

1. Apologize

I apologize for any inconvenience caused.

2. Regret

I regret that this situation occurred.

3. Express remorse

I express my remorse for any issues this may have caused.

4. Take responsibility

I take full responsibility for any mistakes made.

5. Acknowledge

I acknowledge that this situation could have been handled better.

6. Admit

I admit that I made a mistake.

7. Seek forgiveness

I seek your forgiveness for any issues caused.

But this sounds more like someone died.

8. Ask for understanding

I ask for your understanding in this matter.

9. Make amends

I will make every effort to rectify the situation.

10. Express gratitude

I am grateful for the opportunity to address this matter and make things right.

Or say "Thanks for waiting!" instead of "Sorry, I'm late.".

Arty