1. -How computer coding has changed from the GenX generation to now…01:30
-Metaverse: there is more information about everything out there…04:50
-We are at the tip of the spear right now and everything will change again soon…06:30
2. -There is no need for referees in digital gaming; software takes care of it…08:20
3. -“If you want to change someone’s behavior, give them a better tool”…11:00
4. -Manage outcomes, not people…14:05
5. -Asynchronous meetings to communicate progress…16:55
-Managing personnel remotely; how to hold employees accountable…18:55
6. -Validating an employee’s point of view (whether you agree or not) creates trust and safety…24:10
7. -“Water-cooler” spontaneous moments in the virtual space…27:00
8. -Whenever the exchange between two humans becomes transactional, software replaces that relationship…30:30
-The flexibility virtual work provides allows for a more robust personal life…32:30
9. How to introduce PLAY into the work space…34:55
-Make it safe for adults to learn something new in front of others…38:40
-“It’s OK to make mistakes”; training this mindset through game play…42:50
10. -How to screen for disengagement in the virtual workspace…45:50
-Video games teach us about clarity and feedback…48:20
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