Bring Play into the Workplace to Improve Communication and Teamwork with Scott Novis

1. -How computer coding has changed from the GenX generation to now…01:30 -Metaverse: there is more information about everything out there…04:50 -We are at the tip of the spear right now and everything will change again soon…06:30

2. -There is no need for referees in digital gaming; software takes care of it…08:20

3. -“If you want to change someone’s behavior, give them a better tool”…11:00

4. -Manage outcomes, not people…14:05

5. -Asynchronous meetings to communicate progress…16:55 -Managing personnel remotely; how to hold employees accountable…18:55

6. -Validating an employee’s point of view (whether you agree or not) creates trust and safety…24:10

7. -“Water-cooler” spontaneous moments in the virtual space…27:00

8. -Whenever the exchange between two humans becomes transactional, software replaces that relationship…30:30 -The flexibility virtual work provides allows for a more robust personal life…32:30

9. How to introduce PLAY into the work space…34:55 -Make it safe for adults to learn something new in front of others…38:40 -“It’s OK to make mistakes”; training this mindset through game play…42:50

10. -How to screen for disengagement in the virtual workspace…45:50 -Video games teach us about clarity and feedback…48:20