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Bring Play into the Workplace to Improve Communication and Teamwork with Scott Novis

    1. -How computer coding has changed from the GenX generation to now…01:30 -Metaverse: there is more information about everything out there…04:50 -We are at the tip of the spear right now and everything will change again soon…06:30

    2. -There is no need for referees in digital gaming; software takes care of it…08:20

    3. -“If you want to change someone’s behavior, give them a better tool”…11:00

    4. -Manage outcomes, not people…14:05

    5. -Asynchronous meetings to communicate progress…16:55 -Managing personnel remotely; how to hold employees accountable…18:55

    6. -Validating an employee’s point of view (whether you agree or not) creates trust and safety…24:10

    7. -“Water-cooler” spontaneous moments in the virtual space…27:00

    8. -Whenever the exchange between two humans becomes transactional, software replaces that relationship…30:30 -The flexibility virtual work provides allows for a more robust personal life…32:30

    9. How to introduce PLAY into the work space…34:55 -Make it safe for adults to learn something new in front of others…38:40 -“It’s OK to make mistakes”; training this mindset through game play…42:50

    10. -How to screen for disengagement in the virtual workspace…45:50 -Video games teach us about clarity and feedback…48:20

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