1. We don't get to decide what works but we do get decide the input. Action Step: Be intentional in your thoughts and actions but understand the "hows" are the domain of the Universe. Let go and let God.
2. What would happen if we took our focus off money, status, and fame and focused strictly on being of service to someone? Action Step: Find someone who has a problem that you are uniquely qualified to solve and solve it. No expectations.
3. The sweetest word in the human language is a person's name. 24 hours a day everyone is tuned into their own radio station, WIIFM (What's In It For Me). Action Step: People don't care how much you know, until they know how much you care.
4. A picture is worth a thousand words because it takes up more space in a person's mind. Action Step: Use imagery when speaking to someone. Didn't you learn anything from Walt Disney? Image Making (Imagination)
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