How to improve my relationship with my client

This one client is not happy. They have big dreams for their software, but at the moment they are not feeling the love.

1. More meetings - maybe daily

One of the reasons the client is not happy is because they do not understand all of the features. The software has a lot of features and they want to know them all.

2. Charge for change requests - don't do anything not in the contract

3. How-to Guides

4. Project Plan

5. Set up long term meetings

6. Turn off features that are not necessary

7. have our management speak with their management

8. Daily email updates

9. Data updates

Collin Harness