1. Get to know them: Talk to your long-term guests and get to know them. Ask about their families, their interests, and anything else that might help you connect with them on a personal level.
2. Be attentive: Pay attention to your long-term guests and make sure they have everything they need. If they have any problems, do your best to solve them quickly and efficiently.
3. Be flexible: Long-term guests often require more flexibility than short-term guests. be willing to accommodate their needs and schedule changes.
4. Keep communication open: Maintain an open line of communication with your long-term guests. This way, you can address any concerns or issues immediately.
5. Show appreciation: Show your long-term guests how much you appreciate their business by offering discounts, complimentary items, or other special treatment.
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