Top Ten Things I learned About Communication at LS
1. Communication is hard
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2. Say it. And say it again. And again
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3. Quick, direct responses
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4. Respond with a link
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5. They aren’t listening
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6. Don’t be the only resident of Rightsville
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7. Document everything
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8. Following up is ok, and helpful
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9. The message should fit the channel
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10. Communicate in public
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