Video tells the truth
“Video always tells the truth.” That’s why the staff at ClearChoice Dental Implants use video daily to continually improve their craft.
Every consultation room at ClearChoice is equipped with a video camera. With a patient's consent, appointments are recorded, so that between consults, professionals can review portions of the interaction to identify what worked well and what might need adjustment.
Staff also tap into a video library to learn what experts do—and also to notice that even the greatest performers can further improve.
Video is also used in simulation rooms to role-play and review strategies with colleagues.
As Andy Kimball, Chief Performance Officer, points out, one benefit of video is that people don’t tend to react defensively to it, because when we watch ourselves on video, we see the truth.
Video is just one of the many Learning Zone strategies that ClearChoice uses. These practices have allowed it to command a 50% market share in its core industry and they equip staff to continue to surpass their own records.
Learn more about how ClearChoice builds expertise and excellence in 𝑻𝒉𝒆 𝑷𝒆𝒓𝒇𝒐𝒓𝒎𝒂𝒏𝒄𝒆 𝑷𝒂𝒓𝒂𝒅𝒐𝒙: 𝑻𝒖𝒓𝒏𝒊𝒏𝒈 𝒕𝒉𝒆 𝑷𝒐𝒘𝒆𝒓 𝒐𝒇 𝑴𝒊𝒏𝒅𝒔𝒆𝒕 𝒊𝒏𝒕𝒐 𝑨𝒄𝒕𝒊𝒐𝒏, available wherever books are sold.
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