Slack is usually thought of for channel or direct messaging in a team but it's so much more - it can basically be a mini-command centre for a business.
1. If someone gives you a task in Slack (wrong tool - Slack is not a task management tool), you can use the Asana integration to create a task directly in Asana
share the Asana task link with the task creator and tell them all updates will go on that task - gets them out of bad behaviours like sending this Slack message: "How are we doing on X?"2. If you close a deal in your CRM, you can notify a team channel in Slack
3. If a threshold is met (ie. you reach a goal or a lead score changes), you can send a notification in Slack
4. you can use Slack connect to create a shared channel with another, outside/external team to cut down on emails back and forth
5. if a ticket is created for an issue, you can send a notification into Slack
6. if a Slack message is hearted, you can add it to a Google Doc as upcoming content for social media posts
7. if a client health score goes down (ie. they submitted bad feedback + have a ticket open + haven't been called in 60 days), you can alert a person or team in Slack - if you wait, the client might churn
8. if a sales pipeline is way under projected, we can alert a team in Slack
9. through a Slack form, I could add issues to a team meeting agenda for discussion later (to save messaging someone in Slack)
10. If something breaks (a Zap, automation, website, etc.), I can send the notification to a team slack channel for awareness
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