1. Hamburger feedback… start and end with something nice
2. Tilt your head and look like a dog
4. Clarify to yourself what it is you need from the conversation and what is enough
5. Tap into your curiosity and try to find out how the boss sees things (if applicable to the situation)
6. Serve candies and and tell one difficult thing for each candy
7. Be gentle with yourself and accept emotional support from someone who cares
8. Start talking casually about a friend with some difficult issues
9. Stay calm, if everything else feels too much, just focus on breathing
10. Think of yourself as a fictional character who's being very courageous
11. BONUS: "You can't shame or blame people into doing anything"
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