Have you noticed? One mistake often leads to another one. Next time this happens to you, try these options.
I remember this incredible story described by Joshua Waitzkin in his book “The Art of Learning.”
A woman is crossing a dangerous intersection. She makes a mistake and doesn’t see a bicycle that avoids her at the last moment. In a mixture of fear and anger, she yells at the bike and fails to see a cab coming full speed and running her down.
So the next time you make a blunder (it happens to all of us) with a client, a colleague, your boss, before you go on to the next one, try this:
A woman is crossing a dangerous intersection. She makes a mistake and doesn’t see a bicycle that avoids her at the last moment. In a mixture of fear and anger, she yells at the bike and fails to see a cab coming full speed and running her down.
So the next time you make a blunder (it happens to all of us) with a client, a colleague, your boss, before you go on to the next one, try this:
1. Breathe.
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2. Silence is king.
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3. Move.
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4. An email that upsets you.
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